Retail
We specialize in comprehensive, next-gen virtual merchandising services for Walmart suppliers and more.
Our expertise lies at the intersection of technology and relationships. We leverage cutting-edge tools and a highly trained workforce to deliver exceptional results to suppliers at Walmart.
Phone Merchandising
-
Ability to reach all 4600+ Walmart stores via phone every week
-
Each merchandiser can reach 80 stores a day
-
Merchandisers building genuine personal relationships with stores
-
All calls recorded in CRM for QA
-
Live, real-time results tracking in CRM
-
Tailored follow-up emails
Real-Time Reporting
-
Tracking KPIs in real-time
-
Ensuring the merchandising team is executing against supply objectives
-
Daily reporting provided to suppliers: calls per day, call recording and call notes, summary and follow-ups requested, lead status
-
Tracking of execution in-store
Statistics
Daily Calls
80
*Agent\Day
Daily Store Calls
40
*Agent\Day
Manager Answers
16
*Agent\Day
Store Sales
8
*Agent\Day
Pallet Sales
16
*Agent\Day
Main Benefits
1
Cost Effective
Phone merchandising is a fraction of the cost per store engagement compared to traditional in-person merchandising. Sharper costs can be achieved by leveraging a talented, English-speaking workforce in Colombia.
2
Full Quality Control
Continuous, real-time monitoring of key performance indicators to gauge operational efficiency and customer satisfaction.
3
Coverage At Scale
Nowhere else can you interact with every Walmart store daily with unrivaled, trackable customer service.
Case study
